Privacy Policy

Last updated: 23 September 2026

Identity and Role of the Data Controller

glamourzoxi acts as the data controller for the personal data processed through this website. We are responsible for determining the purposes and means of processing personal data collected from visitors interested in our services related to professional video operation, live signal management, content distribution, camera work, and high-quality media feeds for news and broadcasting. Our registered office is at 32-34 Greenhill Crescent, Watford, Hertfordshire, WD18 8JU, United Kingdom. For any queries regarding data protection, contact us at [email protected] or 020 3104 0000.

Scope of This Notice and Individuals Covered

This privacy notice applies to all users of our commercial website, including prospective clients, media professionals, broadcasters, and any other visitors who interact with our online presence. It covers data collected when you browse our site, submit enquiries via the contact form, or engage with our services. It does not apply to offline activities or third-party websites linked from our pages.

Categories of Personal Data and Sources

We collect personal data such as your name, email address, phone number, company details, and any information you provide in messages when using the contact form. Technical data including IP address, browser type, device information, and usage patterns from cookies or similar technologies are also gathered automatically. Sources include direct input from you, analytics tools, and publicly available business directories where relevant to our media feed operations.

Purpose-by-Purpose Explanation of Processing and Legal Basis

Personal data is processed for several purposes. First, to respond to enquiries and manage client relationships, the legal basis is legitimate interests or contract performance. Second, for website analytics and improving service delivery in video feeds and broadcasting, consent or legitimate interests apply. Third, to comply with legal obligations such as record-keeping under UK law, compliance with legal obligations serves as the basis. Fourth, for marketing communications about our media services, consent is obtained where required.

Whether Providing Data Is Required and Consequences

Providing certain personal data is necessary to use the contact form or access specific features. If you do not supply required information such as an email address for enquiries, we may be unable to respond or provide tailored advice on media feed solutions. Optional data, like additional company details, enhances our ability to assist but is not mandatory.

Cookies and Similar Technologies

Our site uses cookies and similar tracking technologies to enhance functionality, analyse traffic, and support our broadcasting-related services. These may include essential cookies for site operation and analytical cookies for performance insights. For full details on types, purposes, and management options, please refer to our separate Cookie Policy, accessible via the site-wide cookie banner.

Processors, Service Providers, Recipients and Disclosures

We engage processors such as hosting providers, analytics platforms, and email service suppliers to support our operations in media content distribution. Categories of recipients include IT support firms and professional advisors. Data may be disclosed when required by law, such as to regulatory bodies or in response to legal requests under the Data Protection Act.

International Transfers and Safeguards

Some processing may involve transfers of personal data outside the United Kingdom, for example to service providers in other countries. Where this occurs, we ensure appropriate safeguards such as standard contractual clauses approved under UK GDPR are in place to protect your data.

Specific Retention Periods and Criteria

Personal data is retained only as long as necessary. Enquiry-related data is kept for up to two years after the last interaction. Technical logs are retained for twelve months. Retention criteria include legal requirements, ongoing business needs for our feed management services, and your requests for deletion.

Security and Data Minimisation Practices

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or alteration. Data minimisation is applied by collecting only what is needed for the stated purposes. While we take reasonable steps, no system can guarantee absolute security against all threats.

Data Subject Rights and How to Exercise Them

Under UK GDPR and the Data Protection Act, you have rights including access, rectification, erasure, restriction, portability, and objection. To exercise these, submit a request via the contact form on our Contacts page or email [email protected]. We will respond within one month, subject to verification of your identity.

Right to Withdraw Consent and Object to Marketing or Profiling

Where processing relies on consent, you may withdraw it at any time by contacting us. You also have the right to object to direct marketing or any profiling activities related to our services. Opt-out mechanisms are provided in communications, or contact 020 3104 0000 for assistance.

Right to Complain to the Competent Supervisory Authority

If you are dissatisfied with our handling of your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority. Details are available on the ICO website, though we encourage you to contact us first at [email protected] to resolve concerns.

Children and Age Restrictions

Our website and services are intended for professional users in the media and broadcasting industry and are not directed at children under 18. We do not knowingly collect personal data from minors. If we become aware of such collection, it will be deleted promptly.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals. Any analytics used are for internal service improvement only and do not result in automated decisions about you.

Policy Changes and Effective Date

We may update this policy to reflect changes in our practices or legal requirements. The last updated date is shown at the top. Continued use of the site after updates constitutes acceptance of the revised policy. For questions, reach glamourzoxi at 32-34 Greenhill Crescent, Watford, Hertfordshire, WD18 8JU, United Kingdom or via the details provided.